Privacy Policy

Please read all of the following information carefully.

By using Our Site you are agreeing to the terms of this Policy.

Pride Lodge are committed to protecting and respecting any personal information that you provide to us.

Your privacy as our customer is very important to us.

We aim to always respect your data protection rights in compliance with the latest Data Protection Laws.

Who we are.

This Website is owned and operated by Pride Lodge Blackpool.

This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

PERSONAL INFORMATION WE COLLECT

We do not operate an online booking service so no data about you and payments are stored online.

You can enquire about a potential booking by filling in the enquiry form on the website. This information is transmitted by email to us and includes name, email address, contact number, date arrive, date depart, type of room required, number in party and an area for other information. Do not put sensitive specific data here eg. Bank details or other personal information.

This information transmitted is only used to generate a response from us regarding an enquiry.

We DO NOT share your personal information with anyone else.

Any links to external websites are not covered by our privacy policy and become the responsibility of those respective websites. We will only give links to reputable websites and are used to enhance the information provided for your stay including places to go and places of interest.

STORAGE OF YOUR DATA

The data that we collect from you maybe stored under lock and key at the hotel which includes visitor forms, firm booking information, feedback and related documents of your stay. We will ask permission to use your feedback for inclusion on the website but will be confined to feedback summary, first names and which town you are from. We do not publish precise demographic details or surnames.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

Uses made of the information

AGGREGATED STATISTICS

Google Analytics is used by Pride Lodge to collect standard internet log information and details of visitor behaviour patterns across our websites.

We do this to find out things such as the number of visitors to the various parts of the site. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical (non-personal) data about a user’s browsing actions and patterns.

This information is anonymous and is only processed in a way which does not identify anyone.

https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

COOKIES

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer (“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.). Cookies, which are small text files, contain information that is transferred to your computer’s hard drive. They help us to improve Our Site and to deliver a better and more personalised service.

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

ACCESS TO YOUR INFORMATION

You have the right to request access to certain information held by us about you.

Your right of access can be exercised in accordance with Data Protection Law.

Please contact us at mail@pridelodge.com if you wish to request a copy of what information we have about you or write to Pride Lodge 12 High Street, Blackpool FY1 2BL. After satisfactory identification we will release information password protected where needed and also if requested, delete any data that we may hold at any time.

The website is aimed at individuals over the age of 18.  We will not knowingly collect personal information from anyone under 18. If we discover that someone under 18 has provided us with personal information, we will use reasonable efforts to delete this information.

Changes to our privacy policy will be ongoing and without notice. For an up to date policy please keep checking back. Any changes we may make to this Policy in the future will be posted on this page.

Your continued use of Our Site, following the posting of changes to this Policy, will mean that you accept these changes. The date of last change will appear at the end of this statement.

Policy updated 22^nd May 2018